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Multi-unit Franchise Conference 2021

Multi-unit franchise conference

The Multi-unit Franchise Conference, sponsored by HSBC, took place on Friday 1 October 2021, offering delegates crucial insight into what it takes to build a successful multi-unit portfolio. 

The conference is specifically designed for existing franchisees with ambitious expansion plans, bringing together inspiring speakers and unrivalled networking opportunities. 

Interested in attending a future event? Apply to join The Franchisee Network today for event updates >> 

Sponsored by:
Sponsored by HSBC

2021 Conference Programme for reference: 



Exhibition opens

Explore The National Franchise Exhibition and network over complimentary refreshments


Conference registration


HSBCConference chair's welcome

Marc Talbot, Franchise Director, HSBC



Mike Spencer, Executive Director, Heart With Smart Group 
Multi-unit Franchisee, Pizza Hut Restaurants & itsu

Pizza hut & Itsu


Panel session: Lessons learnt - future expectations


Speakers include:

  • Shahaz Nanji, Multi-unit Franchisee, KFC & Pret a Manger
  • Shane S Thakrar, Former Multi-unit Franchisee & Director, SilverClock Capital
  • Leon Esfahani, Multi-unit Franchisee, Starbucks & Denny's
  • James Lipscombe, CEO & Owner, The Chesterfield Group (fishnchickn, Bankers Fish & Chips, Churchill's Fish & Chips, Serial Grill, Chicken Punk & Pret a Manger)

Starbucks and Pret a Manger   KFC, Dennys and Serial GrillerFishnchicken Churchills Fish and Chips  Bankers Fish & Chips  


Coffee break and round table discussions

Share experiences from the last 12 months and your objectives for the future. 


Panel session: Key growth sectors and what's new in franchising


Speakers include:

Papa Johns IWG  easyStorage Home Instead  



A franchisee's amazing journey to success

James Burke, Action Coach



HSBC closing comments HSBC

Andrew Brattesani, UK Head of Franchising, HSBC


Networking lunch 

14:00 - 16:00

Explore The National Franchise Exhibition. Please enquire about facilitated meetings with exhibitors. 

View exhibitor list >>

Limited availability - pre-booking essential! 

Call the conference booking line on: 
+44 (0)20 8394 5237 or

About the venue

Venue ProtectThe Multi-unit Franchise Conference is co-located with The National Franchise Exhibition at the NEC, Birmingham. 

As the UK's largest venue, the NEC has the space, facilities and expertise you need to enjoy The National Franchise Exhibition in a safe, secure & controlled environment. 

The NEC has implemented a range of measures across the venue with your well-being and visitor experience in mind. Find out more >> 

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